Question 1

Can I start with the free plan and upgrade later?

Accepted Answer

Absolutely! Start free and upgrade whenever you're ready to unlock tracking and advanced features. Your data comes with you.

Question 2

What's included in the 14-day free trial?

Accepted Answer

All paid plans include a 14-day free trial with full access to premium features. Cancel anytime – your card won't be charged until the trial ends. The free trial is available once per account: if you have subscribed before, a new subscription starts billing straight away.

Question 3

Can I cancel my subscription?

Accepted Answer

Yes, cancel anytime with one click. No questions asked, no penalties. You'll retain access until the end of your billing period.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, Amex) and direct debit via Stripe. All transactions are secure and encrypted.

Question 5

Is my financial data secure?

Accepted Answer

Yes. All financial data is encrypted at rest using AES-256-GCM with per-record key isolation – the same encryption standard used by banks and password managers. Every scenario gets its own unique encryption key, so even a full database breach would yield only unreadable ciphertext. All data is stored exclusively in Sydney, Australia – it never leaves Australian jurisdiction. We have zero PII logging, never sell your data, and your payment details are handled entirely by Stripe (PCI DSS Level 1). Visit our Trust & Security page at getfired.au/trust for full details.

Question 6

What's the difference between monthly and annual billing?

Accepted Answer

Annual billing saves you up to ~30% compared to monthly. You get the same features either way, just a better rate when you commit for a year.

Question 7

What happens to my data if I cancel?

Accepted Answer

Your data is yours forever. After cancellation, you can still access it on the free plan (with free plan limits). You can also export everything to CSV.

Question 8

Do you offer refunds?

Accepted Answer

Yes. If you're not happy within the first 30 days, we'll refund you in full, no questions asked.

Question 9

Are prices inclusive of GST?

Accepted Answer

Yes. All listed prices are GST inclusive. You'll receive a tax invoice from Stripe with our ABN on every payment, which you can use if you're claiming it as a work-related expense (speak to your accountant).

Simple, transparent pricing

Free

Premium

Early Bird pricing

Frequently Asked Questions

No tricks. No gotchas.

Your data is private

Cancel anytime

Australian-owned